Jump to content
View in the app

A better way to browse. Learn more.

FMForums.com

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

authentication failed while sending mail

Featured Replies

Hello friend ,

While sending mail through 360 works its giving an error Authentication failed, please check authentication information. While my authentication information is almost very true.

Hello,

Are you hard coding your credentials into the function call or using a field reference? Often when I have users report this issue, it is when they are using a field reference and the script is in the wrong context so the fields being referenced aren't the ones with the correct authentication info. I would recommend that you trying hard coding your authentication information into the EmailConnectSMTP function and seeing if the error persists. If it does, we will need to see your plugin logs to troubleshoot further. Make sure to reproduce the issue and then send the logs. You can send them to [email protected]. See this page for log locations.

Create an account or sign in to comment

Important Information

By using this site, you agree to our Terms of Use.

Account

Navigation

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.