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Missing Container Data after Sync


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I am finding that sporadically, I am missing container data after a sync. It's only on new records, and doesn't happen to every single one. The record is synchronised and all data exists in it, except the image in the container itself. I have deleted the MirrorSync Layout and Scripts, and re-pasted from the MirrorSync Support file but can see another record from today. 

I'm not sure how to report as the sync does not error and states it completed successfully. Are there any known causes of this? 

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  • 3 weeks later...

As an update to this, I am seeing some files in a temporary folder in the MirrorSync directory that are potential matches for sync times when files were missing. There also seems to be a Data API error in the logs - could these be linked? 

Any assistance would be greatly appreciated!

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