HELP! Can't get DB on-line!

[Nan]

We have recently moved our database to another computer and everything being completed, we cannot access the database on-line.

Web Companion is enabled, TCP #s are correct. I have gone over multiple times the set up and still cannot find the problem. I read the program book till it is dog-eared.

We moved the system from a Centris 610 Mac to a Power Mac 7500/100.

We are using FileMaker Pro 4.0.

I just don't know what else to check or where to go next.

Any help would be much appreciated. This is used at a museum and the database is of the materials we have to distribute.

Thank you so much in advance!!!

[ruadork]

Are you getting an error message? If so, what does it say?

[Vaughan]

Check these points:

using FMP 4.0v3

web companion enabled

port number used for WC

each db to be shared has web companion checked in the File -> Sharing

the databases are opened on the server

there are html files inside the Web folder (custom publishing only)

if using Instant publishing, Web Comapnion is configured for it

you are pointing the browser at the right server

[Hammerton]

Just a few more things. The html files that contain the CDML code have to be accessed using an absolute reference. So, if you have FM4.x on the same computer as a web server, you still have to use the full URL to access the files in the WEB folder. Second, that set up requires you to use port :591. If you are using te exact same set up onthe 7500 that you used on the Centris, try looking at the silly things ( I don't mean to insult your intelligence), like making sure that the ethernet option is set in the appletalk control panel, and that all of the addressing is correct in the TCP/IP control panel.

Good luck

[ December 17, 2001: Message edited by: Dr.J. ]

[dwal]

Check the access privileges in filemaker to see if the layout is available.