Our web site uses FileMaker to power a company store. One of the databases is the CUSTOMER database. When someone places an order, they fill out their information (first name, last name, address...) and most of these fields are "required values" in FileMaker. If someone does not fill out a required field they get directed to the -error page which reminds them to fill out the field.

We decided to collect an additional piece of information: "Additional Attendee Title". I added the field to the CUSTOMER database. It is NOT a required field. Then I added an input area for the field to the web page where the customer fills out their information.

If this input field is on the page....it only will take you to the -error page.

If I take it out, then things work OK again.

I do not know what error is being generated. Any ideas why adding this simple text field would mess up what otherwise works fine?

thanks.

Did you add the field to the layout in the db that the web interfaces with?

Yes, I did add this field "AdditAttendeeTitles" to the layout that the web site hits.

I am still not sure why having this field on the web page takes me to error but not having the field works OK. Any other ideas?

Hi, to troubleshoot this, try adding an

[FMP-CURRENTERROR]

tag to your error page. This will return the error number which will point you in the right direction.

regards, jeff