Problem: Installing FMP7 as an Upgrade

[Justin P.]

Wondering if I have an easy way out of this crush for installing FMP7 (upgrade)...

I am upgrading from FMP5, onto my recenlty recovered OSX machine. Problem this creates is that although I have my FMP5 disks and license ID, it is not installed on my machine (did not install Classic when upgrading to OSX).

The FMP7 upgrade process looks for an older version, or asks you to enter the previous versions license code, but it seems to only accept FMP6 (OSX NATIVE) license codes (or else it is looking at my system, seeing only OSX and assuming an OSX Filemaker installation).

Is there a way to install this upgrade without having back up my entire hard drive, reinstall OS9 under OSX, install FMP5, and then upgrade to FMP7?

Egads. I get worn out just typing that procedure.

Thanks.

Cheers,

Juz.

FileMaker Version: 5

Platform: Mac OS X Panther

[Vaughan]

Errr, the upgrade might be from 6 to 7, not from version 5. Check the license or documentation.

[jasonwood]

According to FileMaker you can upgrade to 7 from as far back as 2.1 - as long as you act before September 17, 2004. After which, only version 6 is eligible.

Pretty dumb in my opinion - they should at least let you upgrade from FM5.

What that probably means is that you need to call in if you're upgrading from earlier than 6 in order to get a key that will work.

[Justin P.]

Well, their online and box documentation suggests upgrade from FMP5 is perfectly acceptable. They offer a discount for it. http://www.filemaker.com/store/promos.html

[Ano Nimus]

You can upgrade from version 5, 5,5, and 6 to version 7 at:

https://delta.filemaker.com

All you have to enter is your existing installcode and the FM7 license key.

[Justin P.]

That delta.filemaker.com form worked a treat. Thanks Ano.

I could not find that web address anywhere on filemaker.com nor in their documentation. How did you find that?

[Ano Nimus]

Their helpdesk gave it to me, when I had the same problem