Help with Portal Visibility Trick

[pittelman]

Sorry if this has been addressed before, I couldn't find it in any previous posts.

I am using the Portal Visibility Trick and I am stuck on a problem:

The portal is set to become visible when a certain value is selected from a field's menu. However when that value is selected, the portal does not appear. But if I click on the background of the layout, then it does appear. If I go to fill in another field on the layout however it does not make it appear. Only clicking on the background makes it come up. Or if I change modes or layouts and come back, that will also make it appear. I can't figure it out!

Other than this, it seems to be working right--it appears at the right time and disappears at the right time.

I've used the trick elsewhere in this database without this problem occurring. The only difference I can think of is that in this situation a new record has just been created, whereas in the other places I've used it the user is editing an already existing record.

Any help would be greatly appreciated as I am banging my head against the wall!

Thanks so much,

Karen

p.s. Sorry about the ancient fm version--we are a small non-profit and can't afford upgrades!

[Kurt Knippel]

This is a refresh problem, basically the nothing is causing the screen to be redrawn in the area of the portal. What sometimes works is to put a calculated field behind the portal, which is tied in some way to the editing of the field data. Perhaps an unstored calculation that displays the field contents or something like that. This will cause the area around/within the portal to be redrawn and thus the portal will be redrawn.

[pittelman]

Hi Kurt. I just gave this a try, but it doesn't seem to be forcing the refresh. Anything else that might work?

-Karen

[Ugo DI LUCA]

Hi,

As you said this behaviour happened for newly created records, and if you use a script to create this record, add a "Exit Record" step to this script.

HTH

[pittelman]

Ah, that does the trick. Thank you so much!!