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playing sounds in a run-time solution

August 25, 200421 yr

Hi there,

I operate a PC (XP). My customer operates a PC (Win 98).

I sold a run-time solution to a customer. That solution plays different sounds when his members check in. On my end, the solution works OK but it doesn't play any sound on his end.

The sound fields are saved in the Main Menu file. I created a relationship (Calculation = 1) with the member file. The relationshisp is OK on his end because he can see his logo in Member file.

When a member checks in, a sound is played out according to his status. So, the check-in script will run a sub-script located in the Main Menu file. But that sub-script is not performed on his PC.

In the tool bar, I used Insert / QuickTime... to create the sound file.

Does that guy require QuickTime installed in his PC in order to run the sound files or is that something else?

Any help is welcome!!