xtrim Posted June 20, 2005 Share Posted June 20, 2005 Hi, Customer recently moved to windows server 2003. Since then, randomly, the Fmp process just disappears !! My customer is becoming very stressed, as this can happend few times a day No event view messages, nothing consistent in the web logs... I haven't got the slightest clue what could cause this... Any suggestions? Link to comment Share on other sites More sharing options...
Vaughan Posted June 21, 2005 Share Posted June 21, 2005 There was a separate updat for the FMP 6 Web Companion plug-in: do you have that installed? Just running the FMP 6.0v4 update does NOT install the Web Companion update. Link to comment Share on other sites More sharing options...
xtrim Posted June 21, 2005 Author Share Posted June 21, 2005 yes, I have that installed too... Today it happened again, after a terminal service user did an operation on a FMP6 client.... Starnge..... Link to comment Share on other sites More sharing options...
xtrim Posted June 24, 2005 Author Share Posted June 24, 2005 an update.... I reduced the MEM buffer back to 512K (from 4MB) and it looks like it is stable now... Link to comment Share on other sites More sharing options...
xtrim Posted June 27, 2005 Author Share Posted June 27, 2005 HELP It is still making problems After I reduced the cache to 512K, I thought it stoped, but yesterday it happened again...the process just vanished and all the users got that connectivity to host is lost..... Can someone please shed some light on this issue... I'm thinking of going back to win2k.... Link to comment Share on other sites More sharing options...
Wim Decorte Posted June 28, 2005 Share Posted June 28, 2005 are all the users connected to this FMPU machine? Are they all web clients or regular FM clients? If the problem wasn't there on W2K then by all means go back. Much easier than troublehshooting this issue. It certainly isn't a well known issue with an easy fix. Link to comment Share on other sites More sharing options...
xtrim Posted July 3, 2005 Author Share Posted July 3, 2005 Well, most of the users are web users (both kind are using same machine). Anyways, I think that this is happening when users trying to display records from a certain DB on the web... I will rebuild the file from scratch, maybe it is making all the problems... I will keep ya' all posted. Link to comment Share on other sites More sharing options...
xtrim Posted July 5, 2005 Author Share Posted July 5, 2005 OK...It still making problems... I did the following: 1- FMPU on machine A (HOST) 2- FMPU on machine B (client) 3- RDP FMP clients on machine A. machine b is used for the web users (CDML). The thing is: sometimes (1 in 3 approx.)when a user is entering a specific report on the web, the HOST (machine A) is crashing... I rebuilt the report DB from scratch and still no use..... Can something in the HTML cause that? and why is the HOST crashing and not the client which is processing the web query? I'm soooooooo lost here....help. Link to comment Share on other sites More sharing options...
xtrim Posted July 21, 2005 Author Share Posted July 21, 2005 Ok... After rebuilding all the files still doesn't work... SO... I installed FMS 5.5 and it stoped crashing!!! My only guess is that FMPU couldn't handle the load that was created by hosting the DB and web access... Link to comment Share on other sites More sharing options...
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