Entourage Problems

[T-Square]

My client tells me that since she upgraded to the latest version of Entourage (I'm not sure what that is...), every time she runs the group email script in the database, she gets a preview window for every message to be sent. I changed nothing in the script; it sets global fields for the message body, finds a set of recipient records, loops through those records and sends out a separate email addressed to the recipient. In earlier configurations with Entourage, she did not have these troubles. For completeness sake, the script step reads:

Send Mail [ To: People::EMail Address; Subject: People:_c_MailSubject; Message: People::_c_MailText ] [ No dialog ]

Since I did not change the script, I believe the trouble lies with settings in Entourage, but cannot confirm because I do not have Entourage.

Can anyone advise?

David

[chrisellenj]

Hello

I have a similar problem. I am using Mac OSX 10.3.9 latest Filemaker 8. 02 update. I have a script which sends an email to a group of people and it works fine with Apple mail and on my PC using outlook. At work we use Entourage(11.1.0) and when it is used there the script will open Entourage but it will not create a new email record or fill in any details in the to and message field etc. I am testing at home and the same think happens. I rang Microsoft who said I should take this up with Filemaker. I have logged a call with Filemaker who have no immediate answer as it should work. I have set the default mail as entourage.

If you find out the answer I would be very interested and if I find the answer I will let you know. I do not know how to write applescripts as I would tyr this route.

Regards

Christinea

[chrisellenj]

Dear David

I do not have a full answer but I have a workaround for part of it which I found on another site.

Use the URL scriptstep and make the url it goes to mailto:& recipient field name and it will open a new mail message and fill in the recipients.

Chris

[Inky Phil]

OFF TOPIC! but as you mentioned a passing interest in Applescript I thought you might find this site interesting. I know that I did

http://www.applescriptsourcebook.com/home.html

HTH

Phil

[T-Square]

Christinea--

I know about the Open URL script step. The problem is not with getting Entourage to send a message; it's getting it to send without a dialog--which you get when you use the Open URL step.

BTW, the Open URL step is limited by the length that your browser will accept, so be careful that you're not going to exceed that. I have discussed the Open URL step at some length in the IWP forum (where you can't use the Send Mail step)...

David

[T-Square]

Christinea--

In an oblique way, you were right.

I went back to my script and stepped through it to see what might be going on, and I found that the script was always using the OpenURL step, and never the Send Mail step. I test to see whether the user is in IWP and the script was supposed to use the Send Mail script if not. But my test had a typo, and so was always using the OpenURL step instead. Since the OpenURL is triggering a message via a browser command, Entourage was giving a Preview screen.

Thanks for the input!

David