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email not working


Leslie MacNeill

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I have one more issue to resolve. I'm not receiving email from the website; there are no error messages -- the email just never arrives. The code in question is below and the website is now live at http://www.motorwarehouse.net. To execute this code, you need to go to the Engine Kits link and purchase a kit. Once you have completed the checkout, the email SHOULD be sent to you, the customer as well as me. Thanks in advance for your help.

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You may add the following line to your code immediately after fmxslt:send_email()

which gives you further hints.

Most often the e-mail is not sent because the XSLT e-mail file does not conform to the MHTML mail standard (RFC 2557).

The problem mostly is due to
tags in the XSLT e-mail files. These are not supported by MHTML, which requires just

. And hence you get into conflict with XML/XSLT, which requires that every opening tag needs its equivalent closing tag.

Replace the
by

.
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Thank you so much, Martin, for getting back to me. The error code statement resulted in 10201, which is a message formatting error. I checked the email stylesheet and there are no
statements. I assume there's something else in that file it doesn't like. I tried to find MHTML how-to info online with no luck. Could you suggest a good source?

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This topic is 6462 days old. Please don't post here. Open a new topic instead.

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