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Claris Engage 2025 - March 25-26 Austin Texas ×

"Cannot Find File X" when file x is already open


Gerald Clare

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Master is the main file in my FM suite. Sometimes I go to another file in the suite and when I press the button to go back to Master I get the message, <"Master file:Master" could not be opened. (Not Found)> I, of course want to scream at it. But instead I use (and instruct my users to use) the dialog box to tell it where the file is in spite of it already being open.

Any clues?

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Tell us the history of these files.

I.e.

Did you create them in V8, or Migrate them?

Are the files being served?

Have the files failed?

Are you sure there isn't multiple copies of the files on the hard drive?

Is this a recent problem?

HTH

Lee

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Migrated - Started in FM2 and grew...

This is a clinical documentation program and at one point was divided into two runtime solutions in FM6. Master and Notes saved as Master_MD and Notes_MD. So I had two versions, one for MD's and one for other clinicians.

Then reintegrated this year and brought Notes_MD back to Master. So the main files are Master, Notes and Notes_MD. But Notes_MD isn't the only file that can't find Master at times, though it's the only file brought in from another solution.

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