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Actual Response Time field not displaying correctly

shawnj985
in Calculation Engine (Define Fields)

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I have a field that is based on a calculation of (Date Received - Date Sent).

As long as both fields are entered, no problem. But if the Date received field is empty, a negative number is displayed.

How can I write a calculation for that field that test to see if the Date Received field is empty. If so, displays a zero in the Actual Response field. If not, perform (Date Received - Date Sent).

if ( not isempty ( Date Received) ; Date Received-Date Sent; 0)

  • Author

thanks it worked out great.

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https://fmforums.com/topic/50783-actual-response-time-field-not-displaying-correctly/
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