FMSA 8.0v4. I use two critical files - SecureFM Menu Table and our main file (Business.fp7) that both reside in /databases. I have watched the databases open (from Admin) and Business.fp7 opens first before SecureFM Menu Table.fp7. The databases appear to always open in alpha order. We have had no problems with this before now. At 7:00 AM yesterday morning, I was replacing the files on the server. I had, of course, turned off services. As I turned on the services, an early-bird User logged on. It opened Business.fp7 but didn't open SecureFM. It opened on the null layout. Our menus were unlocked and exposed and all of the critical features of SecureFM were dead in the water. User indicated they received no warning messages.

I believe services was opening the files and had opened Business.fp7 but hadn't gotten around to opening SecureFM yet. Upon log-off and retry (insisting the User stay off until I made sure both files were open), all worked fine. We use an Opener file which fires a script in Business.fp7. Business.fp7's opening script then opens SecureFM. I believe it broke because of the sequence of the files opening and because I open SecureFM via script. But I wonder if letting FMS open SecureFM would work either because Services appears to open the databases in alpha sequence.

This is probably a rare instance but 1) it might bite me in other ways later and 2) I need to plug this hole regardless. The only other thing I can think of is we are a bit short on RAM (1MB and we should have 2MB; it's being updated). Ideas would be greatly appreciated.

Checking the logs when it happened, I have:

6:57 Server starting (all files opened fine)

6:32AM User A opened from 192.168.0.6 opening Business.fp7

6:32 AM User B opened from 192.168.0.3. This is an off-site User (the Owner)

... [color:red]6:32? It was 6:57 and the computer shows the correct time.

If you look at the error log, the times are out of sequence. These logs have never been out of time sequence before! And I am clueless.

LaRetta :wink2:

Possibly they were opening the file in peer to peer mode, since it was set to multiuser. Stoppping the FMS services is not sufficient to prevent this.

Steven

How can I stop them from opening it peer-to-peer? There is not supposed to be sharing on that box! I check it regularly as well; although I haven't checked for sharing for a over a week. And is the time being off a problem? I've never seen that before.

Thank you for helping, Steven. :wink2:

Edited March 21, 200718 yr by Guest

Either turn off fmapp while working locally or unplug the ethernet cable.

Steven

Working locally? We don't work on the Server box. It just happened again. Two Users were on and a third tried to log in. It said it couldn't find the file. I accessed it via GoToMyPC and unserved it. In Events, it says it closed each set of 9 files TWICE. TWICE? There is no file sharing on it. So it had loaded 16 files?

We are at a standstill. Owner is going to reboot the router and try again.

Our file size (in the one main file) just hit 1GB. We still only have 1MB RAM although I told Owner we needed 2 as quickly as possible.

Have you tried rebooting the server box?

Yes. Yesterday after the problem, I rebooted it. We will be rebooting it again today. I'm not at the office but the Owner is going to reboot everything. I had server backup before closing it down so I'm safe.