raymate Posted April 29, 2007 Posted April 29, 2007 Hi, Building a very simple call back system and having a bit of trouble trying to find the records that meet the check, todays date with a N call back complete flag. What I have is this: Table one: Company (txt field) First Name (txt field) Last Name (txt field) Table two: call back date (date field) call back by (txt field with drop list) call back notes (txt field) call back comp (txt field with drop down two option Y/N) In the main table layout I simply have the "company, first and last name" then a "portal" that shows me the four field from table 2, this is sorted by the date (newest first) I have set up the tables and relationshsip with ID keys and it shows me a history in the portal of call back dates, notes, who made it and if the call back has been completed with a Y/N reply. In the portal I have set up a drop down calender and it all seems to work all work fine. See the image below, as yet I have not design anything yet until I can get the thing to report (so ignore the simple look for now) I want it to do two things (cant seem to make it work and to be honest not sure of the best way to do it) any advice would be great: 1. When FileMaker is launched it pops up with a dialoug box saying you need to call people back. It needs to search every record and list the "Company" and maybe a number or records that need to be called. The box only shows if the date is today or older and the call back complete flag is N 2. Have a button that can check the same as above and maybe do a list of the company and who needs to do the call back from the "action by" person (see image) It must be simple but I cat see it, I'm still new to this
Inky Phil Posted April 30, 2007 Posted April 30, 2007 You can get started by creating a calculation field in table 2, result text with the option 'do not store calc' checked and with the following calculation Case(Get(CurrentDate)-call back date>-1 and call back comp ="N";"X";"") This field will then contain an 'X' when the call back date is today or earlier and call back comp = 'n'. You can do a find on this field or set up a relationship to it to determine if any records require attention Hope that gets you started Phil
raymate Posted May 7, 2007 Author Posted May 7, 2007 Thank you, I got it to put an "X" into that field so it works in terms of the calculation. But it does not put in an "N" but as I only need to find the vaule "X" that does not matter. The problem I have now is I cant get it to find, what I would like it to do is I can create another layout and on that have a "portal" that lists only the entry that have the X in them. Can you give me some pointer how to do this. Just got myself "FileMaker Pro 8 the missing manual" but not finding many answers.... yet. Thank you.
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