Save Record As PDF Issue

[UpNorth]

I would greatly appreciate anyones input on this issue I'm having...

I have multiple layouts using the save record as a pdf which uses the email option. The user that creates the PDF can view it just fine, but when it's emailed it's a different story. Here is a list of the issues:

-Windows based machine can't view the pdf

-Windows based machine can't print pdf

-Leopard based machine has a weird font that you can't read.

-Tiger based machine can view the pdf, but it crashes the viewer shortly after it's open.

The font I'm using is Verdana

Thanks you for reading this post and I look forward to hearing some ideas :

[redballoon]

I have used the same method and it works fine, I'm not sure what could be going wrong for you.

[bcooney]

Is this all from one client? Could you have a corrupted font on this client?

I'd try a little demo db with a different font, just to see if this client can make a good pdf.

[UpNorth]

I did look at my layouts a little better and one of them (the one that the windows machines were having problems with) did have some custom fonts that I changed to Verdana. No errors yet, so hopefully that is the fix for that one.

I find it weird that the work around I had them doing (Mac based machine - using the print pdf and then just attaching it to an email) while I was looking into the issue wasn't causing the same problems... it was working great???

I think the font was for sure causing some of the problems, but I have a feeling there is something else that is going to be showing it's evil head sometime when I least want it to.... until then thanks for your help and I will keep you posted :