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Mike CPB

Average / hour help...

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It must be getting late in the day and my brain can't seem to make sense of the possibilities!

Anyways, I'm trying to calculate average per hour.

Each call log has a time stamp.

There are three fields to calculate total time, one for min and one for max one showing the total time spent for calls.

Another field summary totaling calls.

These all work fine.

How do i get calls per hour using the total call time? Does there need to be a conversion of time to number to perform this calculation?

Regards, Mike.

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I've created another field to calculate the total amout of time spent for calculation... 2:30 hours turns into 2.5 with this formula.

Hour(Total Time) + (Minute(Total Time)/60)

If I'm using this right, and I think I am, it looks to be accurate enough...

If someone has a different approach to the situation I am interested.

Regards, Mike.

Edited by Guest

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Your question is not quite clear. You can average time directly, without converting it to a number. However, it's not at all clear what exactly do you need to average - or even what do you have to begin with.

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