Script printing orientations issues

[Cruizectrl]

I'm ready to pull my hair out on this one. For some reason its always the script printing that gives me the most problems.

I have a script the batch prints about 20 pages from 5-7 differant layouts. Most of them are portrait but a couple are landscape.

The one I'm having the most problem with is a script which runs to a few related records, and a loop process will print one of two forms. I have an "if" put in place to switch layouts with a print setup right after the layout switch.

This prints fine from my machine that I've written the scrips from the other users it wants to keep the landscape form in portrait. I think I've tried every setting there is to try. Is there a "best practices" for this sort of thing to get me up and running again?

[PamRotella]

If it prints OK from yours, I suspect a printer problem with some of the others. You might want to look at their printer profiles and perhaps even go to their machines to see if you can alter a copy of the script to work from there. If you can get it to work from their machines, the issue is more adjusting the script to recognize when it needs to run one print routine vs. another.

Hopes this helps, if not post again & I'm sure others will have input.

[bcooney]

Are you aware that there are (were?) many issues with scripted print setups, and switching printers in FM. Perhaps, they are fixed in FM10, but I haven't confirmed or tested. Start reading here: FMI Knowledge Base re Printing Issues