Slow response times when printing

[Turborekker]

Good Day,

We have approx 50 users running FM 10 Pro and a server running FM Server 10 Advanced.

Users are experiencing a general slowdown when printing from FM. The print setup screen will appear 30 seconds to a minute after clicking the print button. Thereafter there can be a delay for up to another minute before the print job finishes.

What could be causing delays such as these?

All clients have the lastest updates for FM. I have done a virus sweep of the entire network, with nothing coming up.

Tks in advance for your advice.

Shaun

[bcooney]

Print Setup taking a minute to appear.. Is this a complicated summary report? How long does it take to Preview? How many pages? All layouts or just this one? Font issue? Graphics? What's print response from Word? Is the default printer? Is it a networked printer and do you have the latest drivers? How is the network response time in general?