Images Won't Display Anymore

[dtrots]

Have a strange problem with one of my files. All of a sudden, images don't display on layouts. Like graphics I use for buttons, even lines drawn directly on filemaker. I tried to restore the file and it fixed it but then I went to reopen and it went back to the same. Anyone else have this issue?

[IdealData]

This sounds like your file is corrupted. Whilt the recover command is available it is not recommended you continue with the file - as your result shows the corruption is still there.

Best way is to revert to a backup that is "clean" and import the data from the current file.

If you have no backup then you may need to delete and re-create the offending layouts - do not copy/paste as this will likely allow the corruption to persist.

[mf]

Dtrots I'm wondering if you found a resolution to your issue?

I've had display issues since this summer - I thought it was related to a Windows update. I contacted FM and they told me to upgrade to FM10 (we were on FM9 and FM8.5, on Windows XP).

I've worked on making the application ready for FM10 and am now deploying... wouldn't you know that the issue is poking its head again?!

The only "work-around" I have at this point is to use CTrl-Alt-Del and then cancel: the screen re-display properly.

I would appreciate to find out if others have encountered this issue and if there is an explanation/resolution to work with?

Thanks!

[Vaughan]

Is QuickTime installed on the computer? FMP needs it to display some image types.

[mf]

Thanks for asking:

As it happens, I've just un-installed Quicktime and FileMaker displays properly...

I got the idea by noticing that Quicktime had been recently installed (probably in the past week).

I did not really care to have Quicktime (I don't use it with FileMaker)and I removed it just to see what would happen.

Now: if Quicktime is needed by FileMaker, are there some settings that need to be set a certain way? When you say Quicktime is needed to display certain images, is that if we have movies in the database? what type of images are you referring to?

[Vaughan]

The FMP 10 Install pdf states on page 10 that QuickTime 7.5 is needed to "insert QuickTime movie and image files".

Let us know what impact removing QT has on functionality.

[mf]

I can't conclude that the display issue is resolved because I removed Quicktime... I have other workstations with Quicktime and no problem with display...

So far, FileMaker seems to "behave" normally without Quicktime.

Another finding: if you "remote desktop" into a "problematic" PC, FileMaker displays fine.

There must be other factors that I haven't thought of.

Edited November 3, 2009 by Guest