timeout error

[Melastudio]

I'm trying to connect FileMaker to a ftp server

From my ftp client all worked well, so I think the FTP server il well-working.

The plugin gives NO ERROR when it try to connect

But when I try the simplest operation (download a file named "1.jpg" from the root folder). the plugin begins, creates a balck and empty file on my desktop (the destination) but then waits about 30 seconds and then gives me a timeout error.

Do you know where the problem is?

Many Thanks!

[Smef]

Are you using our sample client, or your own script to do this? Could you please post the script you are using?

[Melastudio]

Done!!!

It's very simple...

Schermata_2009-10-26_a_19.54.08.pdf

[Valentin]

Davide,

It's also helpful if can send the plugin log to us. Here is how:

Reproduce the problem

use the 'Report a bug' button on the plugin configuration panel, which is accessed through fm preferences plugin tab.

[Melastudio]

I've done.

But is there no way to open the log and trying to understand without your help?

The email that this procedure generates should be sent in cc also to the mail submitted in the form

A log file should be usefull....

For simple problem a user could solve more quickly...

[Smef]

Logs can be found at

Mac:

/Users/userName/Library/Logs/360Plugin Logs/

/Users/userName/Library/Logs/360Plugin Logs/360Works FM WPE

/Users/userName/Library/Logs/360Plugin Logs/360Works FM Pro

Windows:

DriveLetter:Documents and SettingsMy Documents360Plugin Logs

DriveLetter:Documents and SettingsAll UsersDocuments360Works FM Pro

DriveLetter:Documents and SettingsAll UsersDocuments360Works FM WPE

Vista: DriveLetter:UsersDocuments360Plugin Logs

Your log was reporting:

INFO: problem getting file size

com.enterprisedt.net.ftp.FTPException: 1.jgp: not a plain file.

There may be a problem with the file you are trying to download. Have you tried any other files?

Edited October 27, 2009 by Guest

[Melastudio]

After a long time of pause I try t solve this simple problem

This time my log says...

4-mar-2010 18.10.19 com.prosc.fmkit.Plugin setLastError

GRAVE: PluginFunction PluginFunction{name='FTPeek_UploadFile', functionID=-19981, minArgs=null, maxArgs=2} got an error with converted args [null, /Reference/RW2/Immagini/Listino/00000363.jpg]

java.net.SocketTimeoutException: connect timed out

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:432)

at java.net.Socket.connect(Socket.java:525)

at com.enterprisedt.util.proxy.PlainSocket.createPlainSocket(Unknown Source)

at com.enterprisedt.util.proxy.StreamSocketFactory.getConnectedSocket(Unknown Source)

at com.enterprisedt.net.ftp.pro.ProFTPControlSocket.newPassiveDataSocket(Unknown Source)

at com.enterprisedt.net.ftp.FTPControlSocket.createDataSocketPASV(Unknown Source)

at com.enterprisedt.net.ftp.pro.ProFTPControlSocket.createDataSocketPASV(Unknown Source)

at com.enterprisedt.net.ftp.FTPControlSocket.A(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.setupDataSocket(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.initPut(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.A(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.B(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.put(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.put(Unknown Source)

at com.prosc.ftpeek.GenericFTPModel$4.run(GenericFTPModel.java:574)

4-mar-2010 18.10.19 com.prosc.fmkit.PluginBridge doFunction

INFO: finished doFunction: FTPeek_UploadFile

I cant tranfer no files...

I also try with a pdf on my desktop

4-mar-2010 18.23.32 com.prosc.fmkit.Plugin setLastError

GRAVE: PluginFunction PluginFunction{name='FTPeek_UploadFile', functionID=-19981, minArgs=null, maxArgs=2} got an error with converted args [null, /Macintosh HD/Users/macbook/Desktop/1.pdf]

java.net.SocketTimeoutException: connect timed out

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:432)

at java.net.Socket.connect(Socket.java:525)

at com.enterprisedt.util.proxy.PlainSocket.createPlainSocket(Unknown Source)

at com.enterprisedt.util.proxy.StreamSocketFactory.getConnectedSocket(Unknown Source)

at com.enterprisedt.net.ftp.pro.ProFTPControlSocket.newPassiveDataSocket(Unknown Source)

at com.enterprisedt.net.ftp.FTPControlSocket.createDataSocketPASV(Unknown Source)

at com.enterprisedt.net.ftp.pro.ProFTPControlSocket.createDataSocketPASV(Unknown Source)

at com.enterprisedt.net.ftp.FTPControlSocket.A(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.setupDataSocket(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.initPut(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.A(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.B(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.put(Unknown Source)

at com.enterprisedt.net.ftp.FTPClient.put(Unknown Source)

at com.prosc.ftpeek.GenericFTPModel$4.run(GenericFTPModel.java:574)

4-mar-2010 18.23.32 com.prosc.fmkit.PluginBridge doFunction

INFO: finished doFunction: FTPeek_UploadFile

This is the function

FTPeek_UploadFile( "" ; Get ( PercorsoDesktop ) & "1.pdf")

My ftp works very well with YummyFTP

I'm very sad...

[Smef]

If you see from your log, it is reporting:

java.net.SocketTimeoutException: connect timed out

It looks like your connection is timing out, possibly from inactivity or other settings on your server. Did you recently connect to the server before calling this function, or are you using an old connection?

Are you disconnecting from your server at any point in your function? If not, and you are calling the connect function repeatedly it is also possible that you may be capping out connections or triggering some security setting on your FTP server which is preventing it from communicating with your client.

Also, have you tried this using our sample FTP client?

Edited March 4, 2010 by Guest

[Melastudio]

I tryed another FTP and it works..

So the problem is the server...

Every time I do:

FTPeek_ConnectFTP( "server"; "username" ; "pass" )

loop

FTPeek_UploadFile( "" ; Get ( PercorsoDesktop ) & "1.pdf")

exitloop if (condition)

end loop

FTPeek_Disconnect

[Melastudio]

SOLVED

The problem was the activemode...

Setting it true all warks fine.

Sorry for the mistake...

[Valentin]

Thanks for posting a solution.