Email Notification Configuaration on FMS10

[Jerry100]

Hello,

I've searched the forum and have not found any posts which address this topic. I am trying to configure the E-Mail Notification tab on FMS10 (Windows). I've consulted with my network staff am still stuck. Here is what I have: the appropriate IP address for our Exchange Server in the SMTP Server Address, the correct Port, SMTP Enabled checked, a legitimate recipient e-mail, Errors checkbox marked. I have used my own e-mail adddress for the From Address as well as my own account & PW for the SMTP authentication. When I Test SMTP connections it fails and tells me to check SMTP settings and email address. Question: Does the SMTP authentication require an Email Administrative account & PW, and does it matter what the "From" address is? Are there other ports which must be open? Any and all help appreciated.

Jerry

[Vaughan]

Not sure about Exchange servers, but normal SMTP servers are usually set up not to require authentication -- ie, no username or password is required. Leave the fields blank.

The POP or IMAP requires a username and password because it's getting mail for a particular user and needs to know which user it is.

[Jerry100]

Vaughan,

Thanks for the suggestion. I tried without any success. Given the limited amount of information requested to set up Email Notification, one would think it would be straightforward. I have tried every combination of configurations that come to mind, but again, to no avail. I have asked my network staff to look at it from their stance and see if anything comes to mind. In the mean time I am open to any other suggestions.

Thanks you