IWP Crashing FMS9 Advanced

[LaurenKuhlman]

Essentially, IWP started going up and down a few weeks back. It started doing so more and more frequently early last week until finally (and this is when they called us) it wouldn’t come back up again. To bring it back up, they were just pushing the “green gears” button in FMS 9 Admin Console. At the point we started looking into it, the whole system locked up. FMApp access went down and then FMS Admin Console and fmsadmin utility became unresponsive. We did a complete re-install of FMS9. They weren’t even 24 hours and bam, its at it again. Came up for 1 1/2 hours this morning and crashed. Was up again for maybe 3 hours until just now. Crashed.

Space on the c: drive is limited. Right now, we have 2.31 GB free on the C: The hosted databases and backups along with SuperContainer are stored on the D: which has more available space.

Anti-virus is completely off at the moment.

Windows Server 2003

FileMaker Server 9v3 with patch

This is the error they are getting:

Subject: FMServer ERROR wpe1 FileMaker Server 9.0.3.325 on WORKFLOW reported the f...

FileMaker Server 9.0.3.325 on WORKFLOW reported the following event:

Wed Dec 16 15:20:49 EST 2009 FMS ERROR wpe1

Some problems were detected in the WPE COMPONENT: COMPONENT IS NOT RESPONDING.

Contact information not specified.

--

So, any ideas?

Thanks!

[IdealData]

Have you considered a looming hardware failure?

If the hard drive is on its last legs then you could possibly see erratic and worsening behaviour.

[Steven H. Blackwell]

How much RAM on server? How much allocated to Server cache? I have seen this type issue before with memory as a culprit.

Steven