SC install issues after 10.6 upgrade

[Simon Brown]

I recently upgraded a system from OSXS 10.5.8 to 10.6.2, and also an update of FMS 10 to 10.0.2. It had a copy SuperContainer installed, which was probably working, but hadn't tested.

I ran the .jar installer with the latest version of SC to update the previous install, which seemed to work.

After the updates however, it was not working. I could get to the page to enter the serial, but couldn't access files. In the Apache log I was seeing error messages like this:

[Fri Jan 01 21:55:26 2010] [error] [client 192.168.5.1] File does not exist: /Library/WebServer/Documents/SuperContainer

It then tried to uninstall, but got an "unexpected error" dialog. Same if I tried to update. I then trashed all files in /Library/FileMaker Server/Web Publishing/publishing-engine/cwpe-tomcat/bin/SuperContainer. I then tried running the installer again, but still the "unexpected error" dialog. Here's what I found in the logs:

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] Jan 4, 2010 11:30:54 AM com.prosc.supercontainer.installer.InstallerGUI$1 run

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] INFO: Installing

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] Jan 4, 2010 11:30:54 AM com.prosc.supercontainer.installer.Installer _copySC

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] INFO: Copying SuperContainer to WebApps

1/4/10 11:30:54 AM sudo[61738] simon_b : no tty present and no askpass program specified ; TTY=unknown ; PWD=/Users/badmin/Public/360Works_SuperContainer-2_631 ; USER=root ; COMMAND=/bin/cp -R ./SuperContainer /Library/FileMaker Server/Web Publishing/publishing-engine/cwpe-tomcat/bin/

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] sudo: no tty present and no askpass program specified

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] Jan 4, 2010 11:30:54 AM com.prosc.supercontainer.installer.InstallerGUI$1 run

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] INFO: Broken pipe

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] java.io.IOException: Broken pipe

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at java.io.FileOutputStream.writeBytes(Native Method)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at java.io.FileOutputStream.write(FileOutputStream.java:260)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.SudoEnabler.login(SudoEnabler.java:47)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.Installer.executeCommand(Installer.java:193)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.Installer._copySC(Installer.java:203)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.Installer.installSuperContainer(Installer.java:241)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.Installer.runInstaller(Installer.java:351)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at com.prosc.supercontainer.installer.InstallerGUI$1.run(InstallerGUI.java:78)

1/4/10 11:30:54 AM [0x0-0xe30e3].com.apple.JarLauncher[61720] at java.lang.Thread.run(Thread.java:637)

Hoping for some help. Thanks!

[Smef]

At this time the installer.jar file does not work with Snow Leopard. You can still do a manual install in the mean time, and SuperContainer will run fine.

The instructions to do a manual installation can be found at http://wo.360works.com/cgi-bin/support/productsupport.cgi/SuperContainer#SuperContainer8

[Simon Brown]

Still adjusting a few details, but this seems to of worked.

Just be sure to also do the "optional" steps to modify the file at /Library/FileMaker Server/Admin/admin-helper/WEB-INF/conf/mod_jk.conf. The location of this at first threw me off ("why am I modifying the configuration for the admin console"), but apparently this is what SC usually does.

[Valentin]

This is simply where the JK connector settings file is stored, it happens to be in the Admin folder.