We have a strange situation in FM 10 that we have not encountered in previous versions. Windows environment, server host, 25 users.

A user logs in using an account that has restricted privileges – can view layouts but not edit; can create, edit and delete in some tables; run scripts; view lists, menu commands set to all.

When the user runs a script to produce a multi-page document, the script pauses in preview mode for inspection but the page arrows are dimmed out and are inactive.

The same report for a user with full privileges will pause with the page arrows enabled. A user who has the highest levels for data access and design but not the pre-defined full access privilege set has the arrows enabled.

This is occurring for all the reports in the database.

We have tried to run the script with it set to run with full privileges, arrows are still disabled.

The are multiple databases in the solution and we have tried logging in as the restricted account, changing the file containing the report to a developer, full privilege account and still the arrows are disabled. Conversely, logging into the system under the full privilege account and then switching the report file to the restricted account will present the preview with the arrows enabled.

My take away on this is that the problem is not entirely with the report file but it is related to privilege settings.

Our client has been using the solution for 5 years so they are quite familiar with the way it works. They encountered the disabled arrows the first day that FM 10 was installed.

Suggestions?

Custom menus? If you don't have the Go to Next/Prev Record commands available, the rolodex won't either.