FM10 client on Win7, can't see server DBs

[gregm1]

I've just installed FM10 onto a Win7 machine but our DBs aren't available in remote files. They are server using FMS9 Adv.

Is this supported, or do I need to upgrade to FMS10?

Thanks

[grumbachr]

Did you try to specify the host by its IP address? I know FileMaker on Windows wont discover any hosts without Bonjour being installed and active. If you don't want to install Bonjour you will have to specify the host machine.

[gregm1]

Yes I did. I can see the host, but not the served files. Typing in the path gives a "host not available' dialogue.

I've checked Windows Firewall isn't the problem as well.

Bonjour is installed.

Edited February 10, 2010 by Guest

[Steven H. Blackwell]

What's turned on at the Server? Encryption, external authentication, database visibility??

Be sure that you're running the 9.0.3x326 version of FMS.

Steven

[gregm1]

Hi Steven,

I have not enabled encryption, nor external authentication. I'm not aware of any settings for database visibility, where are these?

We are running 9.0.3.325. I will update over the weekend, and do a restart.

[Steven H. Blackwell]

I'm not aware of any settings for database visibility, where are these?

Security tab of the Admin Console.

Steven

[gregm1]

Ah right, it's set to list all databases.

[gregm1]

Over the weekend I updated the server to 9.0.3.326. No change, I still can't connect from the Win7 machine.

If I open a telnet connection on port 5003, 50003 or 50006, I get a blank screen with command prompt. If I try the same on any other port, I get connect failed. This suggests that the server is responding on the correct ports.

How else can I fault find this?

[Vaughan]

I hit this issue yesterday. Spent an afternoon trying to fix it.

In my case on Windows 7 I installed FMPA 10.0v1 and updated it to 10.0v3. It can see hosts but not the files.

Solution: uninstall FMPA 10 and re-install using a 10.0v3 installer. Don't install an older version and patch up.

If you need a 10.0v3 installer for FM Pro (not Advanced) download the Trial version from the FMI web site and put your real company name licence key into it.

[gregm1]

I spoke to support and they identified the issue was down to a corrupted server.pim file (in the Program Files/Setup directory I think). They told me copying this file from another machine would solve the issue, but as I don't have another Win7 client I had to reinstall.