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Damaged files error

gregm1
in Importing & Exporting

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Hi, I have an error appearing only on one Mac at present, whenever I run an export script that states "Some of the files that are needed are either damaged or have not been installed. Please run the installer to correct this problem.

I found a knowledgebase article referring to this message when launching v9, but I'm only seeing it when trying to run an export script in v10. If I export using the File Menu, it works fine.

I deleted the file mentioned in the article and the Filemaker app folder anyway, and reinstalled.

I'm not the developer of the database, so can't access the script to tell you what steps are involved.

Does anyone have any ideas? I'm trying to decide if I should report this as a development issue or not.

Edited by Guest

  • Author

Update: whilst trying to diagnose this issue, I found that if I select the .xlsx XML format rather than the old .xls format, I don't get the error. Puzzling, anyone have any ideas why this might be?

I found a knowledgebase article referring to this message when launching v9

I guess it wasn't this one:

http://help.filemaker.com/app/answers/detail/a_id/7356/

  • Author

Ah, thank you, my search didn't unearth that one. I think you have the answer.

Cheers.

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