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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

We have a status field, and when the status has not been completed after the date it was due we have a script that pops up a dialog to tell the user that that "load" needs attention. That's all fine, but what they want to happen is the user hits okay, but the message is repeated every 60 minutes until the status has been changed. Kind of like a snooze button :

Any ideas? Or is this easier than I think. Perhaps if I put the script to run every so many minutes via the server?

Posted

A couple of questions:

1) in a multi-user database should all users get the prompt?

2) how many of these alerts can there possibly be simultaneously?

3) how is the alert being activated?

Posted

1) in a multi-user database should all users get the prompt?

[color:red] Yes all users get the prompt. Whe they first enter the database & every hour or day after till the status has been changed.

2) how many of these alerts can there possibly be simultaneously?

[color:red]I actually only want one alert with a list of all the "open" loads that need attention.

3) how is the alert being activated?

[color:red]I want it activated on opening and then have the user "snooze" the dialog by choosing remind in 60 minutes of 1 day, something like that.

Posted

I want it activated on opening and then have the user "snooze" the dialog by choosing remind in 60 minutes of 1 day, something like that

That's what you want. What I need to know is how you are currently making the script pop up a dialog to tell the user that that "load" needs attention. How often is it doing this?

You could use an on-timer script trigger to run the check script every hour. The snooze button lets the script keep running while the other button processes the load records and ends the on-timer trigger.

Posted

That's what you want. What I need to know is how you are currently making the script pop up a dialog to tell the user that that "load" needs attention. How often is it doing this?

Oops, so sorry! Currently when a button is clicked to view that record it runs the script. It only does it on a click.

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