Quartekoen Posted December 22, 2010 Posted December 22, 2010 So, we have a number of users using our FM Server. About half are on FMP clients, and the other half are only using IWP. Occasionally, we get a call from one of the IWP users saying that either web pages aren't loading, or they get a message saying Service Unavailable. When I look at the processes running on our server (Apple Xserve 10.5.8), it's easy to spot the FM Web Publishing proccess because it is using 100% (or sometimes more, somehow!) of the CPU. Once we stop and restart the service, it runs fine again for anywhere from a few hours to a week. The CPU usage kinda tells me that there is some hidden infinite loop in my code, and I'll keep looking for it, but I've also been reading the server logs, and found this interesting bit of information (some of it is edited because I'm not sure what I should and shouldn't post in terms of security): 2010-12-22 09:16:42 Server Events Warning Client "User (Computer Name)" [192.168.1.133] authentication failed on database "someDB.fp7" using "User[fmapp]". 2010-12-22 09:20:19 Publishing Engine Error 127.0.0.1:xxxxx - - "/fmi/conf/config.wpc" 401 0 2010-12-22 09:20:20 Publishing Engine Information FM Web Publishing - - wpc1 Filemaker Server Web Publishing Engine Stopped 2010-12-22 09:20:20 Publishing Engine Information ServerGroup "/fmi/conf/config.wpc" 200 2246 2010-12-22 09:20:23 Web Server Error [75955:0000] [error] ajp_service::jk_ajp_common.c (1953): (wpc1) Connecting to tomcat failed. Tomcat is probably not started or is listening on the wrong port. A few things to note: 1) The attempted login that failed was on a FMP Client, not an IWP User. 2) The Error 401 (Unauthorized) occurs almost 4 minutes after the FMP user fails to log in. Perhaps they're unrelated? 3) The publishing engine was not shut down by a user. The record here is it "crashing" or shutting down on it's own. 4) "ServerGroup" is an Admin group set up on the Xserver's Workgroup manager. Almost all authentication for our database is done via External Server. Anyone have any thoughts as to whether this is explaining why the web server is crashing. Also, can someone either explain what some of these numbers mean (i.e. the 200 2246) or point me to a service that I can teach myself from? Thanks a bunch.
Steven H. Blackwell Posted December 23, 2010 Posted December 23, 2010 Check all files to be sure that they do not have Auto log-in checked as an option. That will generate this type authentication error. Steven 1
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