Unable to save PDF modified by Scribe

[amallison]

I have a PDF form that I have made and set the security settings to be able to be edited and saved in Acrobat Reader. I have tested it and it works fine.

I then have this in a container field which Scribe personalises by placing the client's name in the PDF and renames the file with the client's code and a timestamp.

When the client opens this in Acrobat reader after it has been personalised they get an error that says this file has been modified and can't be saved.

Is there a way around this?

Thanks.

[Smef]

I believe this is part of the "extended features" functionality of the PDF document you have created. These documents cannot be modified once they have been edited and saved the first time. You will need to disable the "extended functionality" of this document, which is what prevents it from being able to be edited multiple times.

[amallison]

So if Scribe edits and saves a PDF form, can this then be edited and saved by someone with Acrobat Reader?

[john renfrew]

This is the bit that allows Adobe to get lots of money for you to buy Acrobat Pro

The Extend Reader feature can be turned on after the event using ScriptMaster if you are smart with AutoIt on PC, my favourite, or probably AppleScript if you can find someone to help