Hi, we use the SM plugin for charting. We are running v4.124 of the plugin with v11.0.3 of FMP on OS X 10.6.7, with JRE v1.6. I have a user who has to wait nearly four minutes for FileMaker Pro app to launch. Removing the plugin from the Extensions folder fixes the issue. Any idea what is causing this?

Thanks

Have I posted in the right place? Do 360º visit this forum to provide support?

Thanks

That is a very unusual issue. Have you tried updating to FMP version 11.0.4?

Hi epeeler, thanks for getting back to me. Unfortunately, after updating to 11.0.4 launch time has increased from 3m 25s to 4m 13s. Are there any cache files, preferences of any other files related to your plugin that I can trash?

Do you have a lot of functions checked to register at startup?

I'd be curious about this ..... I'm putting together my plugin soon and at the moment it's looking like I'll have 25 - 30 functions.

Is this going to slow startup down by 3-4 mins? And what would be expected at 50 ... 75 .... 100 if you have that many??

I have yet to see one take more than 30 or 40 seconds with just *our* plug-ins being used. I have no idea what could happen with other plug-ins or heavily modified, user-defined ones. It's just the first thing that comes to mind since they're almost always registered at start-up.

Do you have a lot of functions checked to register at startup?

I don't know, where do you check this? I just want to clarify though that this is the application launch time I'm referring to, not database opening time. Does the plug-in register functions when you launch the application without opening a DB?

Oh. Hmm. Next time this person has this issue could you have them send us a log file? The log files can be found at http://wo.360works.com/cgi-bin/support/productsupport.cgi/Plugin_log_files and should be sent to [email protected].

On its way now. Cheers.

Hi, we use the SM plugin for charting. We are running v4.124 of the plugin with v11.0.3 of FMP on OS X 10.6.7, with JRE v1.6. I have a user who has to wait nearly four minutes for FileMaker Pro app to launch. Removing the plugin from the Extensions folder fixes the issue. Any idea what is causing this?

Thanks

Hi, you might want to check if that user has Sophos Anti-virus installed. Intercheck is a killer for Filemaker. You can exclude the whole Filemaker folder from Sophos and specifically the filemaker app and the plugins in the preferences.