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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I seems to have somehow created multiple records for myself in DocuBin. How does one delete user records? See the attached screenshot for an example.

post-67951-0-46221100-1328562722_thumb.p

Posted

Kevin,

All you need to do it click on the user you want to delete, and then select "Delete User" from the File menu.

If the user you want to delete is the owner of any folders or groups, DocuBin will prompt you to select another user to take their place. Since it looks like you have multiple users with the same name, you may want to rename them with something obvious (like DELETETHIS), so you don't reassign them to a user you plan to delete.

For troubleshooting purposes, could you tell me how you created all of those records?

Michael

Posted

Thanks, Michael.

I'm not sure how I created all of the users. The 2 with Admin privileges are authenticated off of Active Directory. Authenticating as "Kevin Ayers" against the directory is a separate user than "kayers", so that explains those 2. But the other 4 were all native FM accounts and I only recall creating one account for testing purposes.

Posted

I created one through DocuBin. The other 3 just showed up.

This topic is 4682 days old. Please don't post here. Open a new topic instead.

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