Scribe Errors upon loading PDFs

[ibcarolek]

Certain of our PDF's ERROR when uploaded via Scribe. How do we avoid such errors and/or how do we know in advance what type of PDF's work? I have uploaded a sample to 360Works site, but I have not heard back. (Since it's company data, I'm not at liberty to post gobally)

[wbasham]

I contacted you back directly Carole. If you can reproduce the error and send us a bug report it will help to troubleshoot the issue.

[ibcarolek]

Thank you Brent. I separately emailed you back and provided a sample. The bug report link didn't work, but am happy to fill one out if the address can be provided. Thank you again,