Laser Saver Posted February 6, 2002 Posted February 6, 2002 We have been using FM Pro on our Macs for many years now. We have about 10 computers networked (ethernet), running FM Pro 3.0v5. Recently, we've been having problems while clicking a "print" button to print an invoice. The button is a simple "change layout and print script." One computer in particular will crash when that button is clicked. We just got a new iMac to replace the one that was crashing, and it also crashes. It is an intermittent problem and the computer is fine otherwise. There is no other software running on this new computer (ie other extensions, etc that might interfere). Any ideas?: Mike
Vaughan Posted February 6, 2002 Posted February 6, 2002 First, no matter what update all clients to FMP 3.0v6. Older versions are not Y2K certified. Then see if it's a file corruption problem: restore an old backup (from way before the problems started) and test to see if it crashes. If it still crashes, look for different printer drivers. If it still crashes you're probably out of luck. Only thing is to upgrade to FMP 5.5. BTW how are you sharing the databses between the 10 users: I hope you aren't opening the files from a shared file server! Guarranteed corruption.
rrrichie Posted February 7, 2002 Posted February 7, 2002 We have the sample problem (v3 runtimes) (also on windows) the solution was using and older printerdriver. (Apple Laserwriter 360) We are upgrading to FM5.5 with web front end.
Fitch Posted February 9, 2002 Posted February 9, 2002 This is a known issue that I've been bitten by myself -- it sucks! But it's usually fixable by trashing the Internet Preferences file and rebooting. Read the FileMaker Support Article .
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