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Belvedere

Can't access saved files

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I recently added a computer to my Linksys router, the older computer is the one running my FM Server 11ADV with Supercontainer. I can access the supercontainer functions remotely from my database (upload, download) but it seems the previous URL I was using to view documents via a url link is messed up by adding another computer.

Previously, the users could access thier documents via this link http://72.130.136.2/SuperContainer/RawData/11901

Now they have to access it using this link http://192.168.1.114/SuperContainer/RawData/11901

Is it a router issuer?

My router specs

Linksys WRT54G Destination LAN IP Subnet Mask Gateway Interface 0.0.0.0 255.255.255.0 72.130.136.2 WAN (Internet) 0.0.0.0 0.0.0.0 72.130.128.1 WAN (Internet) 72.130.128.0 255.255.240.0 72.130.136.2 WAN (Internet) 192.168.1.0 255.255.255.0 192.168.1.1

LAN & Wireless

Any help would be much appreciated.

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Its may be caused by the router assigning an incorrent ip address to the new or old computer, you will likely need to assign a static ip address to the database host and make sure that you port forward to that ip.

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I should have said the database host computer and if you are only accessing the database from the local network you can ignore the port forwarding part.

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I'm not sure what you mean. I am using SuperContainer to hold documents, those documents are accessed by my clients from teh web through a link I provide them. In the past the link was http://72.130.136.2/...r/RawData/11901 which no longer works. I can access them using http://192.168.1.114...r/RawData/11901 but I would rather not because I will have to change all of the previous files that refer to the previous link 72.130.136.2 it seems like an easy fix but I can't figure it out.

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This was recently responded to by Jesse by e-mail... posting his response below for the benefit of the community:

Hi - yes, this is a router issue. Some routers allow external IP addresses (the 72.130.16.2 address) to be rerouted to internal IP address (192.168.1.114), and some don't. I'm not sure exactly what you need to do to fix that, you'll probably need to contact your router vendor for help.

As an aside, if you decide to just go ahead and make the change in FileMaker, I usually approach this type of problem by defining a custom function that takes no parameters and returns the SuperContainer URL. That way, if you ever need to change it again, you only need to change it in one place.

I hope this helps,

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