I distributed a runtime solution for testing, and the testers tell me that upon starting the .exe file, they get the error message - Can't find 'xerces-c_3_0.dll'Can't find 'xerces-c_3_0.dll'.

 

I have tried it on my computers and it works, so I cannot for the life of me understand why several of them would get this message.

 

I zipped the folder, and they unzip it their end and run the .exe file.

 

Anyone ever expereinced this?

 

Thanks so much and have a great day.

Error Message.pdf

I haven't played with runtimes for a while. There are a set of windows support files that must be bundled with the runtime. They are installed on the first run. Your computer has them. The other computers do not. Go back through your instructions for distributing runtimes. It differs depending on the version you are using.