I set up a simple sync procedure from a local copy to a hosted copy (FileMaker Server was running on the same machine, during this test).

Tried the same operation from an iPhone 4 running FileMaker Go and I got the same results.

 

FileMaker Pro Advanced 12.0v3 and FileMaker Server 12.0v2, last version of MirroSync (log available).

 

I managed to postpone the demo to the end of this week: any help would be appreciated.

Hello Morninger,

 

Could you file a bug report? You can use the pop up that appears after the sync, or by navigating to the MirrorSync launch page and pressing "Report a bug." This will send me the log files so I can take a closer look at what's going on with the sync.

 

Thank you!

 

Sarah Mulligan

Hello Morninger,

 

Could you file a bug report? You can use the pop up that appears after the sync, or by navigating to the MirrorSync launch page and pressing "Report a bug." This will send me the log files so I can take a closer look at what's going on with the sync.

 

Thank you!

 

Sarah Mulligan

Hello, Sarah

I sent the bug report using the tool when the issue happened, on nov. 29, but I didn't receive any feedback...

Hello Morninger,

 

I've received the bug report and am combing through the log files. It seems to be a problem with the date / time stamp being in a format it can't handle, but I'm not sure. I'll have to do some testing, but I will get back to you as soon as I find anything.

 

Thank you!

Hello Morninger,

 

I've received the bug report and am combing through the log files. It seems to be a problem with the date / time stamp being in a format it can't handle, but I'm not sure. I'll have to do some testing, but I will get back to you as soon as I find anything.

 

Thank you!

Perfect.

I don't know if this can help you, but the data in our timestamp fields are returned like "03/12/2012 19:12:28" from debugger (this is 3rd of december, according to italian format), while (of course) querying this data at database level using ExecuteSQL() it returns the canonical "database format" "2012-12-03 19:12:28".

Hello Morninger,

 

 

I referred your bug report to my supervisor, who took a look at the log file. It looks like when the script was pasted, it did not paste the version number of MirrorSync correctly. Please try to repaste the script again. Your script should look something like this:

 

 

Please let me know if you have any questions, and if the script pastes correctly.

 

Thank you!

Sarah

Hello, Sarah

 

the script doesn't paste correctly: all the numbers are pasted using the point as decimal separator, which in Italy is used to separate thousands.

I tried to replace with a comma, so it becomes "1,41", hoping you don't do some parsing based on the point character, but I get another error (I already logged the bug).

If you want, I can send you the sample file, so you can take a look at the script the way it's pasted on my system.

Hello Morninger,

 

Yes, the sample file would be very helpful! If you could also send a screenshot of what your system preferences under "Language and Text" and the formats tab, I could change my computer to match yours. Then we could fix what's happening on our end as well. 

 

I'm looking through the bug report now, thank you. I hope we can figure out what's going wrong and get you up and syncing quickly, now that the problem is found.

 

Thank you!

 

Sarah

Here's a sample screenshot of the information I need to replicate:

 

http://screencast.com/t/XeL679Nry

Here's a sample screenshot of the information I need to replicate:

 

http://screencast.com/t/XeL679Nry

 

Perfect: I sent the sample file and the screenshot to [email protected].

 

Please let me know if you need anything else.

 

Thanks,