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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

I'm using FMGO13 and have set up security access for the technicians to use a mobile service work order application. When I run this application on my iPad everything works as designed. I then log off my iPad. When I sign on as the same user on a different iPad I get the message . . .

    "The access privileges in this file hae been damaged or possibly tampered with . . . "

 

Is there an iPad setting that I need to understand in order to make this work properly. Again, using the same app and the same user on 2 different iPad's gives me 1 success and 1 failure.

 

Thanks for any suggestions

Posted

It sounds like the file you are connecting to has some corruption. Do you have a good back up copy of the file that you can use to see if the problem goes away.

Posted

The primary database is resident on the iPad [downloaded from email]. all the related db's are located on the FileMaker Server. I tried using several different iterations of the database but continued to have the same problem. Then . . I made changes to the app and had all the db's resident on the server. The problem disappeared after that change. I just couldn't understand why I would get that error when using the app in a 'local' manner on the iPad.

This topic is 3905 days old. Please don't post here. Open a new topic instead.

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