SC Content not Visible in Preview Mode with WebViewer

[Todd Dignan]

Here are the specs.

Server:

Mac OSX 10.8.5, 8GB of memory

FileMaker Server 11.0.5.510

SC Standalone 2.896

java version "1.6.0_51"

Java SE Runtime Environment (build 1.6.0_51-b11-457-11M4509)

Java HotSpot 64-Bit Server VM (build 20.51-b01-457, mixed mode)

 

Client:

Mac OSX 10.8.5, 8GB of Memory

FMPA 11.v4

SC Plugin: 2.896

java version "1.6.0_65"

Java SE Runtime Environment (build 1.6.0_65-b14-462-11M4609)

Java HotSpot 64-Bit Server VM (build 20.65-b04-462, mixed mode)

 

In browse mode the image shows.

 

 

In Preview the image is not visible.

 

 

This was working in earlier versions of SC.....

 

Am I missing something obvious?

 

Thank you for your help.

[Joe Pampalon]

Hi Todd,

 

This problem comes up most often with FMP11. Something about the web viewer is not being loaded by FMP when switching between modes. There are a few workarounds that should fix the problem:

 

1) Create a temporary holding field that is an unstored calculation resulting in a container field. Set the calculation equal to "SCGetContainer(SuperContianer_Files_URL)" where SuperContainer_Files_URL is the URL to the SuperContainer file you are trying to view. If a calculation field does not work, you can just use Set Field with SCGetContainer to set the temporary holding field each time Preview mode is loaded.

 

2) Use a RawData URL. Sometimes this is enough to overcome the loading issue in FMP11

 

3) Unlikely but it bears mentioning: ensure the "hide when printing" checkbox in the Inspector is unchecked for the web viewer object

 

Additionally, with which older version of SuperContainer did this problem not present itself?

[Todd Dignan]

Hi Joe,

 

Thanks for the suggestions.  Yes, this did work with an earlier version.

[Joe Pampalon]

Hi Todd,

 

Did you manage to get it working? In which older version of SuperContainer did this issue not present?