Scribe can't load Word Docx

[dukeatreides]

Have created a Word docx with text and a small table placed into a first page only header. When I try to load through Scribe, it creates the local appdata folder, but fails to populate it, and returns a java error.

 

When I create a docx with the text and table in the body, there is no error when scribe loads it.

 

Is there a fix for this? I am trying to construct a policy manual and the first page only header/other page different header is necessary.

[Joe Pampalon]

Hello,

 

I am able to load a Word .docx file with a first-page-only header that contains a table and some text. Can you provide the error message that you are seeing? Could you also report a bug after reproducing the error in FileMaker? This will send us your log file. Here is a short guide on the bug reporting process:

 

http://docs.360works.com/index.php/Send_us_a_bug_report

 

Could you also provide me with a test Word .docx file that does not work for you? I would like to get this reproduced if possible.