Can't get supercontainer to restart

[Jake_R]

Supercontainer was working perfectly on FMS 13 on windows 2012. I had followed the manual install in IIS Manager - URL Rewrite.

 

I updated my filemaker 13 server to the new version, restarted the server and now I can't get supercontainer on the server to start.

 

I have restarted IIS and it hasn't helped.

 

Please assist.

[Jake_R]

Is it time to start using the built in container fields? 

[Joe Pampalon]

Hello,

 

Can you please give our office a call at (866) 662-9185 so that we can get together on a screen share to determine what might be the issue? It sounds like a non-standard issue, and I'd like to get this working for you as soon as possible.

[Joe Pampalon]

I spoke with Jake over a screen share, and we found that IIS was not responding to any URL Rewrite rules. SuperContainer loads fine if you use the actual port 16020 as does the XML '-dbnames' page, but neither of those requests work on port 80.

 

I directed him to contact FileMaker to determine why updating to 13.0v2 would have affected how URL Rewrite rules work. I know the 13.0v2 FMS update installs Application Request Routing v3.0 for IIS, but the update has not affected other deployments of which I am aware. A possible solution might be to uninstall FMS, any IIS modules listed in the 'Programs & Features' section of the Control Panel, and IIS itself. After that, you can reinstall IIS and FMS to see if that fixes the URL Rewrite issue.