PDF References in Container Field Won't Open

[steigrafx]

Not sure if this is where to post this...

 

One of my users can insert references to PDF files in a container field, but double-clicking to open them does nothing.  I've uninstalled and reinstalled Filemaker 11 to no avail.  The actual PDF files are located on a PC in my office and are accessible to all my users.

 

She has no problem navigating to the PDF's using Windows Explorer and opening them directly, so I think this may be an operating system issue (Windows 7 32-bit) or some dependency is missing.

 

All other users with identical Windows 7 PC's can open the files without a problem.

 

Any ideas?

 

Thanks,

Kevin

[ggt667]

Are you using FireFox as your default browser?

Do you use Adobe Acrobat Reader?

Or do you use some other option?

[steigrafx]

Thanks for the response.  Adobe Acrobat Reader.

[RT]

you need to export the pdf to a temp folder then auto open it.