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Wrong sort order

gusfalconi
in MirrorSync by 360Works

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  • Newbies

Hello,

 

I've been using MirrorSync with no problems for about two months. Now I am getting the following error:

 

java.lang.RuntimeException: java.lang.IllegalStateException: Items are submitted in the wrong sort order. A item '3C92B000-7F5D-418D-ADA7-4F6FFBE9D8BD' and B item '1B04E8A0-0129-4FED-8F19-18AD10F634A4' occur in different relative places in the lists

 

This is the web responce:

 

<html><head></head><body><!--Let([$command="error";$$sessionId="11:35:41x91211758600547909737";$serverError="java.lang.RuntimeException: java.lang.IllegalStateException: Items are submitted in the wrong sort order. A item '3C92B000-7F5D-418D-ADA7-4F6FFBE9D8BD' and B item '1B04E8A0-0129-4FED-8F19-18AD10F634A4' occur in different relative places in the lists";$authenticationFailed=0];True)--></body></html>

 

 

I have no clue how to fix this. Can someone give me some insights of how to resolve this wrong sort order?

 

 

Thanks!

 

Gus

Hi Gus - did you recently import records on the server into an empty clone, and replace the file on the server? That can cause the error you're seeing, IF the records were sorted at the time you did the import. If that's what happened, just be sure that next time you import into the empty clone, the records are unsorted before importing.

 

To fix the problem, follow these instructions to reset your sync data (titled 'when in doubt…'):

http://docs.360works.com/index.php/MirrorSync_advanced_topics#When_in_doubt.2C_do_this.E2.80.A6

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