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Claris Engage 2025 - March 25-26 Austin Texas ×

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  • Newbies
Posted

I'm getting the following error when some users sync but have been unable to locate the problem:

 

 

"The MirrorSync customization script was called from layout Sync_Events, but it exited on layout Sync_Cases. It must start and exist on the same layout."

 

I've looked at the script and don't see where the issue may be - any guidance is appreciated. I'm using version 2.206.

 

  • Newbies
Posted

Thanks for the offer but I did find the problem. I had recreated a sync_layout and forgot to update the customization script - not sure why I had trouble seeing it - I guess I was looking for something more complicated!

This topic is 3702 days old. Please don't post here. Open a new topic instead.

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