Hi again,

I have submitted a bug report this morning, but have not yet received a ticket number confirmation email? Perhaps I mistyped the email address.

While on this topic, the bug I reported does need a few screen shots to explain, and these are attached to this post. It incorporates 2 errors.

One is that our client received an 'Error 10' while doing an initial sync. They have received some data, so it seems the problem may be with the data at the hub database, somewhere between tables Booking and Service File in the import order. If possible, please could someone check the logs to see if it gives any more indication of where the problem lies?

Also, the report bug page still does not seem to be working correctly, as we are hearing that it just shows a blank screen. We did receive a new MirrorSync build for this fix, so not really sure why it would suddenly stop working. The file path trying to be created looks odd for this too - as indicated on my second screen shot. 

Thank you again for your continued help,

Lewis

Could you submit the bug report again? We didn't receive anything.

Thanks Jesse, I have submitted anew bug and have ticket #12908 now.