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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Hi There,

Apologies for posting this on the forum as well as a bug report (ticket #13182) but we currently have an unusable solution & server!!

On our clients server, I have just upgraded to the newest 2.503 MirrorSync version. At the same time, I had to update the Java version. Now, as I make my way through the configuration to update the MirrorSync scripts, I cannot get past the field mapping. It just seems to be constantly attempting to communicate with the server but does not give an error (see screenshot). 

Once I received the error and checked the Java version out, I then sent a bug report (as indicated above) and reverted back to my original 2.40615 version in order to allow our client to go live again until we had a fix. Unfortunately this yielded an error of an incorrect file on line 45 (apologies I did not take a screenshot of this error but it is written out in a second bug report).

So, I have now upgraded again to the most up-to-date version of MirrorSync (2.503) but still cannot get past the Field mapping stage.

Equally, when trying to sync, the spoke file gets stuck on attempting to communicate with the server. Please see second screen shot. 

I am thinking it could be to do with the Java upgrade, or maybe the FMServer version?

Thank you for your help so far, I hope we can sort this one out quickly. 

Cheers

Lewis

 

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Posted (edited)

Hi Lewis - I am reviewing the server log file you sent and will respond via our issue tracking system.

Edited by Jesse Barnum

This topic is 3405 days old. Please don't post here. Open a new topic instead.

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