Cannot Connect to FMP14 Hosted File with FMGO

[mdrennan]

When I try to connect to my file, it says "The file could not be opened; the host's capacity has been exceeded.  Try again later."  Problem is, I am the only user trying to connect.  You can see from the screenshot that there are no users connected, so I shouldn't be reaching my capacity for connections.  I downloaded a trial version of FMP14 and no matter what, I cannot connect with FMGO.  I have tried inside of my LAN, through a VPN connection on my phone, and with port forwarding and public IP address over port 5003.  I'm very frustrated.  Sharing files on FMP12 Advanced just "worked" for me.

 

What am I doing wrong?

Edited August 22, 2015 by mdrennan
screenshot

[schamblee]

This is similar to a post I had responded too on FM forum.   It would have been nice for FM to give a warning message instead shutting the forum down mid day.

Back to your question :  The  problem I notice is that FM is reporting the IP address twice.  I would guess that you have two network cards on the host machine with the same ip address and this is causing a conflict / interfering with FMs networking.  I would turn off one of the network cards.

[mdrennan]

Thank you for your response.  Unfortunately, this is not the issue.  I don't know why it showed double IP addresses, but I checked it later and it only showed one.  Same problem.  I do not have multiple network cards, only one.  

[schamblee]

Have you tried a different database ?  If not then share a starter solution and verify that you get the same results.

Have you shutdown your computer and reboot?  Reboot may remove a conflicting program and finish a update. 

Make sure that all operating system updates are installed.  Some updates require rebooting and if you don't reboot the system for the update to finish you can unusual problems.

Something may not have installed correctly when FM14 was installed, so you might try a reinstall.

You may have to call FM support.