Jump to content
Claris Engage 2025 - March 25-26 Austin Texas ×

This topic is 3330 days old. Please don't post here. Open a new topic instead.

Recommended Posts

Posted

If I use CCProfileCreatePayment to submit a credit card number and expiration date to Authorize.net and their token gets lost on my end, trying to re-submit the same card information returns an error saying that the card is a duplicate of an entry that already exists in the CIM... but doesn't give me the token for that entry such that I could run a charge against it, delete it, or update it.  If I lose a token for a CIM record, how can I get it back or delete the CIM record?

Posted

Work-around I've found so far: deleting a CIM customer profile seems to delete its associated CIM payment profiles, allowing me to give the customer a new profile and then re-add card details corresponding to a (previous, now deleted) payment method with lost token.

  • 3 weeks later...
Posted

You can log directly into the authorize.net web portal to delete payment profiles, that's what I would recommend. Sorry for the slow response.

This topic is 3330 days old. Please don't post here. Open a new topic instead.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.