November 4, 201510 yr My Windows 8 user just upgraded to FMP14. When accessing a hosted file (built in FM 12 on an FMS 12 server at a hosting service), FileMaker crashes on one particular script. Other users have no problem on Windows or Mac. She reinstalled FMP14 and reinstalled the FMP14.0.3 update. No help. This would indicate to me that a preference file might be corrupted, but I have no idea where such a file might be on a Windows machine. The script is Enter Find Mode [ ] Set Field [ AMYA Members::Current; 1 ] New Record/Request Set Field [ AMYA Members::MemberType; 7 ] Omit Record New Record/Request Set Field [ AMYA Members::MemberType; 6 ] Omit Record Perform Find [ ] Set Variable [ $$CurrentMembers; Value:Get ( FoundCount ) ] Set Field [ globals::MemberMYcount; Get ( FoundCount ) ] She does not have Advanced, and is at a remote location 1500 miles from me. Can anyone offer some clues as to where I should go next?
November 4, 201510 yr try to create another OS account on that machine and try it from there. That will tell you whether it is something in the user's profile & settings.
November 5, 201510 yr Author With new OS user account, the same thing happens. I also had her try using a different FM user account, which also crashed.
November 5, 201510 yr That would indicate that it is something with either FM itself or your file. Next step is to look at the Windows Application Event log and see what it has to say.
November 19, 201510 yr Author Here is the Application Event log. Not being a Windows user myself, it is pure gobbledygook to me. Can you decrypt it? Windows application event.txt
November 19, 201510 yr Not information in that. Typically the event log will indicate what module the crash happened in, which may be a clue...
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