SaveAsPdf FM14 (32bit) on 64bit Win 7

[Joost Miltenburg]

LS,

A client of mine has installed a 32bit FM14v4 client on a 64bit Win7. Now when I do : save as Pdf the pdf turns up with empty fields.

Does anyone else have this problem ? 

 

Add : I does not seem to be a problem with FM14v4 64bit, but as they are using Outlook32 bit they get bitten by the other know issue of mixing 64bit FM with 32bit Outlook.

TIA

[Wim Decorte]

Do they have v4 of 14 installed?

Do they have any Acrobat products installed?

[Joost Miltenburg]

Hi Wim / All,

They do not seem to have any Acrobat products installed en they do have FM14v ( 32bit ). Problem does not seem to occur with 64bit.

However, I noticed one part being printed ( I removed it from the screenshot as it contained sensitive info ).
Looking further into this I noticed that this static text part had Arial as the font. The other parts all had 'Helvetica'.

After going thorough every label/field and changing the font to Arial, the report resumed printing as normal.

Very strange...