Newbies Valentin Vollmer Posted December 30, 2015 Newbies Posted December 30, 2015 Hi, I have a user who is now consistently getting this error message: "No table properties were provided by the client for synckitItem(duplicate)" - and I am lost as to what that means. Client and server are windows on FM14, latest version of mirrorSync. Any ideas anybody? Thanks!
Jesse Barnum Posted January 4, 2016 Posted January 4, 2016 Valentin, please have that user run the sync again. When it fails, go to the 'report a problem' link on the MirrorSync launch page in your browser. That will send us your server log file for today.
Newbies Valentin Vollmer Posted January 4, 2016 Author Newbies Posted January 4, 2016 Hi Jesse, thanks for the reply. Just now I more or less accidentally figure out what is going on: the client was using an older version of that database where that table did not exist yet. So when the Server tried to communicate it failed. Reconfiguring the sync script without that table, syncing and updating the client (spoke) file did the trick. I am not sure whether or not I am correct about this, but I believe this did not seem to be an issue before the latest update. I was able to add tables on the hub and then role out the changes to users individually when they needed to start using those new tables. Again, not sure if that is correct.
Jesse Barnum Posted January 7, 2016 Posted January 7, 2016 Valentin, you are right - we did some testing and it does cause a problem to add a new table to the sync, if you're syncing with a device with an old sync script. This did not used to cause a problem. We will check into what change we made caused this and put it back the way it was before.
evanseeds Posted January 21, 2016 Posted January 21, 2016 We've fixed this issue in our current codebase and it will be included in our next release. If you'd like to get a developmental build, please contact us at [email protected] and reference this thread.
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