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Claris Engage 2025 - March 25-26 Austin Texas ×

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  • Newbies
Posted

Hi,

I have a user who is now consistently getting this error message:

"No table properties were provided by the client for synckitItem(duplicate)" -  and I am lost as to what that means. 

Client and server are windows on FM14, latest version of mirrorSync.

Any ideas anybody? Thanks!

Posted

Valentin, please have that user run the sync again. When it fails, go to the 'report a problem' link on the MirrorSync launch page in your browser. That will send us your server log file for today. 

  • Newbies
Posted

Hi Jesse,

thanks for the reply. Just now I more or less accidentally figure out what is going on: the client was using an older version of that database where that table did not exist yet. So when the Server tried to communicate it failed. Reconfiguring the sync script without that table, syncing and updating the client (spoke) file did the trick. 

I am not sure whether or not I am correct about this, but I believe this did not seem to be an issue before the latest update. I was able to add tables on the hub and then role out the changes to users individually when they needed to start using those new tables. Again, not sure if that is correct.

Posted

Valentin, you are right - we did some testing and it does cause a problem to add a new table to the sync, if you're syncing with a device with an old sync script. This did not used to cause a problem. We will check into what change we made caused this and put it back the way it was before.

  • 2 weeks later...

This topic is 3227 days old. Please don't post here. Open a new topic instead.

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